Bogota Eyeglass

At Spexigo, we want to ensure your order arrives as quickly and efficiently as possible. Here’s everything you need to know about our shipping policy: 1. Shipping Charges: - Free shipping is available on all prepaid orders. - For cash-on-delivery (COD) orders, a standard shipping fee of ₹50 will apply. 2. Delivery Time: - Standard delivery takes 5-7 business days within India. - Delivery times may vary based on your location and courier service availability. 3. Order Tracking: - Once your order is shipped, you will receive a confirmation email with tracking details to monitor your delivery status. 4. Delays and Issues: - While we strive for timely delivery, delays may occur due to unforeseen circumstances. - For any delays or delivery issues, please contact us at hello@spexigo.com for support. 5. Incorrect Address: - Ensure your shipping address is accurate. Spexigo is not responsible for undelivered orders due to incorrect or incomplete addresses. For any questions, feel free to reach out to us at hello@spexigo.com. Thank you for choosing Spexigo – keeping you Spexy on the Go!

At Spexigo, your satisfaction is our priority. To ensure a smooth exchange process, please follow the guidelines below: 1. Defective Products: - If your product arrives damaged or defective, you must provide a clear unboxing video as proof. - Contact us within 48 hours of delivery at hello@spexigo.com with the video and order details. - Once verified, we’ll arrange a replacement at no additional cost. 2. Non-Defective Exchanges: - Products must be in their original condition, unused, and with all packaging and tags intact. - Exchanges are allowed within 7 days of receiving your order. - Return shipping charges for non-defective exchanges are the responsibility of the customer. 3. Process: - Email us at hello@spexigo.com to initiate an exchange request. - Exchanges are subject to stock availability. If the desired product is unavailable, you may choose another product of equal or lesser value. Thank you for choosing Spexigo – always keeping you Spexy on the Go!

At Spexigo, we want you to love your purchase. If you’re not satisfied with your product, we offer a simple return process: 1. Eligibility for Returns: - Returns are accepted within 7 days of receiving your order. - The product must be in its original condition, unused, and with all packaging and tags intact. - A clear unboxing video is required as proof for all return requests. 2. If You Don’t Like the Product: - If you’re unhappy with your purchase for any reason, you can return it for a refund or exchange. - Return shipping charges will be the responsibility of the customer. 3. Defective or Damaged Products: - For defective or damaged products, contact us within 48 hours of delivery at hello@spexigo.com with the unboxing video and order details. - Once verified, we’ll provide a full refund or replacement at no extra cost. 4. Return Process: - Email us at **hello@spexigo.com** with your order details and reason for the return. - Ship the product back to us after receiving approval. 5. Refunds: - Refunds will be processed within **7-10 business days** after we receive and inspect the returned product. - Refunds will be issued to the original payment method. We’re here to ensure your experience with Spexigo is always a positive one. Thank you for choosing us – stay Spexy on the Go!